TOMOS was built and tested with open-source products including the LAMP architecture (Linux, Apache, MySQL, PHP).
The Finer Details
TOMOS utilizes the latest and greatest in Web 2.0 technology. Take a minute to browse through the information below to learn
more about topics such as our service model, browsers supported, and customer support. For more information, please email us at info@reachsimplicity.com.
Installation
- SaaS (software-as-a-service) only.
Multi-tenant
Single code base
Charged per user/per month
No maintenance fee
No installation or internal support needed
Browsers Supported
- Internet Explorer versions 6.x and 7.x
- Firefox versions 2.x and 3.x
- No known issues with Safari.
- Chrome is not yet supported but on the way.
- Firefox versions 2.x and 3.x
- No known issues with Safari.
- Chrome is not yet supported but on the way.
Architecture
- LAMP
- YUI (Yahoo user interface library) 2.5.0
- Other goodies embedded for rich internet application (RIA) Web 2.0 experience
- Other goodies embedded for rich internet application (RIA) Web 2.0 experience
Build and Test
- Agile Unified Process: very lightweight, agile version of RUP concepts
- TOMOS (of course!): Requirements management, test authoring and execution, defect tracking
- Selenium (open source): automated functional testing
- JMeter (open source): load/performance
- WebLoad (open source): load/performance
- Subversion (open source): source control
- Nessus 3:Application security testing
- ManageEngine Applications Manager (open source): Application performance monitoring
- TOMOS (of course!): Requirements management, test authoring and execution, defect tracking
- Selenium (open source): automated functional testing
- JMeter (open source): load/performance
- WebLoad (open source): load/performance
- Subversion (open source): source control
- Nessus 3:Application security testing
- ManageEngine Applications Manager (open source): Application performance monitoring
Site Support
- 100% network uptime SLA
- Dedicated hosting centers in Georgia, Florida and California
- Backup power systems including on-site diesel powered generators and centralized UPS
- State-of-the art data center security includes
monitored closed circuit TV,
24x7 on-site personnel,
military grade pass card access,
biometric hand-scan units
- Managed Services
- Tivoli managed data backup
- Managed Juniper Systems Firewall
- Dedicated hosting centers in Georgia, Florida and California
- Backup power systems including on-site diesel powered generators and centralized UPS
- State-of-the art data center security includes
- Tivoli managed data backup
- Managed Juniper Systems Firewall
Resolutions Supported
- 1280 x 1024
- 1440 x 900
- 1280 x 800
- 1024 x768
- We support anything above 1280 x 1024. Anything below 1024 x 768 will have to scroll.
- 1440 x 900
- 1280 x 800
- 1024 x768
- We support anything above 1280 x 1024. Anything below 1024 x 768 will have to scroll.
Customer Support
- Email support: 24-hour response time
- Built-in methodology, Workflows, Getting Started doc, help files
- Coming soon: Instant Messenger support, online tutorials
- Built-in methodology, Workflows, Getting Started doc, help files
- Coming soon: Instant Messenger support, online tutorials